AI chat widget for modern websites

Build and launch your AI chatbot with NeedHelp

Embed a smart, customizable AI chatbot on any page. Answer questions, guide users, and collect leads — all without waiting on a human agent.

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NeedHelp Chatbot
Online
Well hello there! How can I help you?
How do I add this chatbot?
Just add one line of code to your site and that’s it.
Will it handle customer questions?
Yes — add your articles in the dashboard and I’ll answer questions using them.

Why teams use NeedHelp

Drop-in widget · No-code install
⚙
Easy installation

Add a single <script> tag to your site and your chatbot appears on every page. Works with any CMS or tech stack.

✎
Fully configurable

Adjust tone, system instructions, and knowledge so the assistant sounds like your brand and follows your rules.

📊
Conversation insights

See conversations, resolutions and “needs human” handoffs in your dashboard, and keep improving your support flow.

How it works

Go live in three simple steps

NeedHelp drops into your site as a lightweight script and uses your own content to answer customer questions around the clock.

1
Install the snippet

Paste a single <script> tag into your site or tag manager. The NeedHelp widget appears automatically on every page.

2
Add your content

Create articles, FAQs and guides in your dashboard. The chatbot uses them as its source of truth when answering questions.

3
Customize & launch

Match the widget to your brand, tweak the tone and welcome message, then flip the status to “Online” and start helping visitors.

Refund Policy

60-day money-back guarantee, no questions asked

Try NeedHelp.chat risk-free. If you’re not satisfied, request a full refund within 60 days.

Read the full Refund Policy →
No subscriptions

Chatbot access for 12 months

Unlock Pro or Ultimate chatbots with a one-time payment and get 12 months of access per chatbot.

Pro
$449 per chatbot / year
One-time payment. 12 months access.
  • • 1,500 conversations per month
  • • Up to 300 knowledge items
  • • Full widget customization
  • • Priority support
  • • Onboarding and setup included
Buy Pro chatbot
Most popular
Ultimate
$999 per chatbot / year
One-time payment. 12 months access.
  • • 5,000 conversations per month
  • • Generous knowledge item capacity
  • • Advanced automation & logic
  • • Priority infrastructure
  • • Dedicated support channel
Buy Ultimate chatbot
Custom
Let’s talk
Tailored chatbots with custom limits, integrations, and support periods.
  • • Custom conversation limits
  • • Flexible knowledge item capacity
  • • Multiple chatbots & workspaces
  • • Custom integrations
  • • API & webhooks
  • • Dedicated account manager
  • • Guided onboarding
Contact sales
FAQ

Frequently asked questions

Everything you need to know before getting started with NeedHelp.

No. You only need to paste a single script tag into your website. No backend changes or coding knowledge required.

You simply add articles, FAQs, or guides in your dashboard. The AI uses only your content to answer visitor questions.

Pro and Ultimate chatbots include 12 months of access per purchase. If you wish to continue using a Pro or Ultimate chatbot after that period, you can renew by purchasing access again.

Yes. You can change colors, position, welcome message, tone of voice and behavior directly from your dashboard.

Once the monthly limit is reached, the chatbot pauses responses until the next reset or until you increase the capacity for that chatbot.

Yes. All Pro chatbots and custom setups include onboarding and custom chatbot setup.
Docs

Developer-friendly documentation

Everything you need to install NeedHelp, customize the widget, and connect it with your stack.

Quick start

Learn how to paste the script, create your first chatbot, and go live in under 10 minutes.

Widget customization

Change colors, position, welcome messages and language using a simple configuration object.

Events & webhooks

Listen for events like “conversation resolved” or “needs human” and trigger your own workflows.