Legal

Refund Policy

How refunds are handled for NeedHelp products and services.

1. 60-day money-back guarantee

Your purchase is protected by a 60-day refund period. During this time, you can ask for a refund if the product does not meet your expectations.

2. Eligibility

Requests must be made within 60 days from the date of purchase. If a refund is granted, access to the associated product or features will be disabled.

3. How to request a refund

To request a refund, please contact us at support@needhelp.chat and include your purchase details.